FAQ Accesories Gift Box
Here, you will find answers to your questions.
1. How can I track my order?
To track your order, please use the following link: Order Tracking.
2. What should I do if my delivery address is incorrect?
If you provided an incorrect delivery address, please inform us as soon as possible. We can update the address if the package has not yet been shipped. If the package is already in transit, it will be returned to our warehouse before being re-shipped to the correct address, which may result in additional delays.
3. How can I initiate a return and get a refund?
To initiate the return process and get a refund:
- Contact us to confirm that you wish to return the product.
- Prepare the package in its original packaging.
- We will provide you with the return address.
4. What is included in this Box?
Our Digital Box includes:
- An Ultra-Durable MagSafe Case
- A long-lasting MagSafe Battery
- A 12W USB-C Fast Charger
- A MagSafe Induction Charging Cable + Case
- 2nd Generation Earbuds
- Smart Watch
All these accessories are included and of high quality.
5. What should I do if I do not receive a confirmation email after placing my order?
If you did not receive a confirmation email, please check your spam folder. If the email is still not found, provide us with the following information: your name, the email address used for the order, phone number, and order number (if available). We will check the status of your order and send you the necessary information via email or SMS.